Proud Promotions Customer Privacy Notice

Registered name: PROUD PROMOTIONS LIMITED
This privacy notice tells you what to expect us to do with your personal information.

Contact details

Email: info@proudevents.co.uk

What information we collect, use, and why

We collect or use the following personal information to provide services and goods, including delivery:

• Names and contact details
• Payment details (including card or bank information for transfers and direct debits)

We collect or use the following personal information for service updates or marketing purposes:

• Names and contact details
• Marketing preferences
• Records of consent, where appropriate

We collect or use the following personal information for dealing with queries, complaints or claims:

• Names and contact details

Lawful basis and data protection rights

Our lawful basis for collecting or using personal information to provide services and goods is:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. You have the right to withdraw your consent at any time.

Our lawful basis for collecting or using personal information for service updates or marketing purposes is:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. You have the right to withdraw your consent at any time.

Our lawful basis for collecting or using personal information for dealing with queries, complaints or claims is:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. You have the right to withdraw your consent at any time.

Where we get personal information from

• Directly from you

How long we keep information

We only retain your personal information for as long as is necessary to fulfil the purpose for which it was collected, including any legal, accounting, or reporting requirements.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last updated

9 July 2025